Make the right decision for you:

Emergency?

If you are in a life threatening situation, go to your nearest emergency room or dial 9-1-1.

Need Insurance?

Call (630) 256-7740 for assistance getting health insurance for you or your family.

Need a Doctor?

Call (630) 256-7740 for help finding a primary care doctor for you or your family.

Make Better Healthcare Decisions

The first step in taking control of your health care is learning the ropes. Check out the resources below to get started.

Healthcare Terminology

Unless you’re a doctor, healthcare terminology can be confusing. It’s important to understand the terms so that we can properly ask for and receive the care that we need. In this video, we define the most common healthcare words you may hear.

For starters, your regular doctor or nurse is called your Primary Care Provider, or PCP. He or she provides your day-to-day healthcare and is available to treat you when you’re sick.

There are two types of care: outpatient and inpatient. Outpatient care means you can go home after receiving treatment and inpatient care means you have to stay overnight until you recover.

If a more focused medical plan is needed, a specialist may be requested. A specialist is someone who is an expert in one area of healthcare, and they may be able to provide a more detailed explanation, solutions, and treatment. To see a specialist, your doctor may give you a referral, which is an order to see another doctor for help.

These are some of the most common terms we may hear. Remember, if you don’t know or understand, ask. Good health is one of life’s most valuable assets. Make yours a priority today.

Need help with a healthcare term? Click here to send us a message!

When to Go to the Hospital

When it comes to seeking proper healthcare, there are many options. Should you see your doctor? Visit the emergency room? Where do you go, who do you see, and when? Let’s dive in and break down what types of medical situations are appropriate for a doctor versus an emergency room visit.

Going to see your doctor or nurse practitioner is best for regular check-ups and when you have day-to-day health concerns, like:

  • Congestion
  • A sore throat
  • An earache
  • A persistent fever
  • A minor burn
  • You’ve fallen and can move your arm or leg, but it hurts and you suspect a sprain

The emergency room is for patients who have life-threatening concerns and need immediate care, like:

  • Difficulty breathing
  • Heart attack
  • Stroke
  • Fever over 105 degrees
  • Severe vomiting

It’s important to know the difference in options when it comes to healthcare. Emergency rooms, for example, can’t function efficiently if they are bogged down with patients who have minor concerns. So, when a need arises for medical attention, pause and think about your situation – is it really an emergency? Or, would a visit to your doctor or nurse practitioner be better?

Navigating Insurance

Navigating the insurance world is no easy task. Do you know how to get health insurance? If you have it, do you understand how it works?

Without health insurance, healthcare can quickly become very expensive. With health insurance, there are three ways patents pay for their care. First is a premium, which is the fee you pay to simply have health insurance. It is paid every month, regardless if care was needed or not.

A deductible is the amount a patient pays out of his or own pocket before insurance kicks in and takes over payments. Once you’ve reached your deductible limit, insurance takes care of the rest of the medical fees for that year. Remember though that some services are not covered by insurance.

A copayment is a small fee a patient pays every time they seek medical care, regardless of deductible status.

Every insurance plan also comes with an in-network group of doctors that have a special relationship with the insurance company. Those outside this group are called out-of-network and can sometimes be more expensive to see. The two main types of healthcare networks are a Health Maintenance Organization (HMO) or a Preferred Provider Organization (PPO), and they each handle healthcare costs in their own way. Do you know what type you have? You can find out by looking at your card or calling your insurance company.